Arc Home Support

SPARC Assist is available to help you register, upload documents, update loan application details, and provide assistance with placing Wholesale appraisal orders in SPARC (includes assigning Mercury credentials), etc. Please email SPARCassist@archomeloans.com or call 215-383-9220.

Email SPARC AssistCall SPARC Assist



SPARC IT Help Desk is a dedicated resource for technical assistance within SPARC, such as technical errors that prevent users from completing loan registration or moving forward, and system latency. Please email ITHelpDesk@archomeloans.com or call 215-383-9220.

 

Email SPARC IT Help DeskCall SPARC IT Help Desk

 

Additional SPARC resources and job aids are available on the Wholesale Training and Correspondent Training pages.

The SPARC LOS Login AND Password Reset page is available HERE.